Return & Refund policy
3 Years International Warranty
All our Swiss Replica watches come with a 3 years International warranty as standard.
The International warranty covers your replica watch for 3 years of world-class support.
The warranty includes expert assistance and global repair coverage.
Our aim is to deliver exceptional products and services that result in many years ofreliable service. We take great care to ensure that each watch is manufactured from thefinest materials and to the highest Swiss standards. However, the fine and exactingnature of watch manufacturing can, on rare occasions, result in faults. lf you experienceany problems with your watch, we will deal with it as promptly and efficiently as possible.
If you changed your mind then you have up to 7 calendar days from the time you receiveyour item(s) to initiate a return. Please see our Warranty and returns section for moredetails.
What's Covered? Our 3 years warranty covers material and manufacturing defects aslisted in our warranty policy. Subject to inspection and assessment of the fault by ourservice center, we guarantee we will repair or replace a customer's watch with the samemodel or a superior model if a direct replacement is unavailable. We will take action inthe warranty process as soon we have your watch and confrmation of your warrantyregistration details. Repair and warranty work during the term of the warranty periodMUST be carried out by an authorized repair center. Failure to adhere to thisrequirement will invalidate your warranty and a cost will be incurred.
Not covered by Warranty:
Sapphire crystal becoming scratched, chipped or broken after extremely heavy impact.Crown stems snapping or detaching from case Bezels becoming scratched, loose orlost Bezel becoming detached due to loss of pins Strap or bracelet becoming scratchedor broken Buckle clasp breakage or damage Case back becoming scratched or looseWatch case becoming scratched, broken or damaged in any way Loss of lug screw pinsDefects or damage due to misuse and/or physical/accidental abuse Defects or damagedue to the attempted repair of an unauthorized service center Flooding or condensationdue to the crown being left out of close position, including thermal shock which mayresult in dial condensation if a very warm watch is suddenly exposed to an extremelycold environment.
Our International Warranty includes:
Hands falling off Movement failure Watch losing more than manufacturer's stated timeduring the first 60 months Sapphire crystal falling out Date not changing correctly (checkFAQ's for assistance) Condensation or flooding when crown is fully in position Manufacturing defects.
Returns Policy:
We accept returns within 7 days upon arrival. When you receive the product and found a defect, please contact us soonest possible. Please take a picture and provide description of the defect you find. The watch should not have a scratch, no links should be removed, leather band must not be cut and no parts must be replaced.
You may find loose parts which is possible due to shipping. But we are happy to have the watch return back to us and fix. Regardless, you may contact us on first hand fixing which you may be able to do yourself for lesser time consuming.
If you wish to return the watch after 7 days, you will be refunded with restocking fee of 10%.
